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Empire Precision Plastics, Corporate Office, 500 Lee Road Suite 400 Rochester, NY 14606 (585) 454-4995 1-800-541-7135
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Solutions For Your Challenging Parts
Quality Policy
Our quality policy is to develop, produce and deliver on-time products that meet or exceed your expectations.
To do this, Empire Precision Plastics has implemented quality systems, business practices and manufacturing processes that are continually improved to satisfy our customers’ evolving needs. The quality and continuous improvement guidelines for every employee are as follows:
Empire Precision’s reputation for quality and service is the result of success in all of these areas. Every employee’s actions have implications which can reflect on the perceived quality of the entire organization. Each and every employee is responsible for that quality.
Advanced Project Team – will work with courtesy and integrity in partnership with our customers to evaluate their needs and develop
cost-effective solutions.
Manufacturing Engineering will provide timely production-capable manufacturing processes that can consistently achieve our customers’ requirements for high quality and capacity.
Quality Assurance will objectively and meticulously verify product and processes to ensure that satisfy our customers.
Manufacturing will ensure that product components and assemblies adhere to standards that meet or exceed our customers’ specifications.
Customer Service will provide prompt and accurate product delivery.
Post-Sales Support will provide prompt, courteous, accurate resolution to any customer problems or inquiries. We will continue an ongoing dialog with our customers to determine their evolving needs in a dynamic market place.
Manufacturing Engineering will provide timely production-capable manufacturing processes that can consistently achieve our customers’ requirements for high quality and capacity.
Quality Assurance will objectively and meticulously verify product and processes to ensure that satisfy our customers.
Manufacturing will ensure that product components and assemblies adhere to standards that meet or exceed our customers’ specifications.
Customer Service will provide prompt and accurate product delivery.
Post-Sales Support will provide prompt, courteous, accurate resolution to any customer problems or inquiries. We will continue an ongoing dialog with our customers to determine their evolving needs in a dynamic market place.
View Empire’s ISO – Certification in a new window click here.
